This article will cover how to validate the details that the guest has provided when filling in the online check in registration. This is important to ensure that the guests identification and credit card details match the guests booking information which can help protect your business.
1. Click Check Ins from your HomHero side bar
2. If you locate a guests check in which you haven't validated you will notice the below icons on the far right, you will use these icons to confirm the guests details are correct and confirm the validation. 
Icons Explained:
Click this icon once you have completed the below, this will confirm that you're happy with what the guest has provided and will change the status of the online check in to from "No" to "Yes"
Will download a PDF copy of the lease agreement and include the guests signature
Will download a PDF copy of the online check in **Password Protected**
Will down a copy of the guests Licence and Card **Password Protected**
Will reset the guests online check in, you would click this if you're not satisfied with what the guest has provided, it will clear the details so the guest can try again
Will send an email/SMS to the guest
Will regenerate the PDF/Zip files
Comments
0 comments
Please sign in to leave a comment.