Release Hold on Owner Funds

When a Hold had previously been set on an Owner Ledger / Account to withhold a certain amount or all funds for a particular reason, and you wish to remove this withhold from the Owner Ledger / Account, below are the steps you would follow to achieve this: 

Navigate to the Owner Ledger / Account.  You can do this by Double clicking on the property on the Booking Chart.

1. On the Owner Area,
2. Click on the Owner Icon

This will bring you to the next Screen - Edit Owner

Once you click on the Banking Tab on the left, it will display the Banking details of the Owner, and here you will immediately see the Hold reflected on the Owner Ledger / Account.  

3. To remove the Hold on Funds, Click on the Banking Tab on the left

4. Double Click on the line with the owner's Banking Details or

5. Click on the Edit Button at the bottom right of the screen. 

This will open the Bank Detail Screen,

6.  Remove the amount in the Up To Box and

7.  Untick Hold Payment 

8.  Click Save/Exit

The withhold has now been removed, and when you view the status now of the Hold Payment on the Edit Owner Screen, it will reflect No and funds will disburse to the owner when next processed.