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On-boarding RMS and Homhero
The lead-up to go-live date.
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Managing your RMS Connection with Homhero
Learn how the connection with RMS works with Homhero. These articles will show you what needs to happen in RMS, and how the relationship between both systems works.
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Managing the Dashboard and Reservations in Homhero
Learn how to manage everything to do with the dashboard, reservations and reporting.
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Correspondence
Learn how to communicate to your guests using triggered email and SMS Schedules or pre-made Templates.
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Tariff, Listing Management and Regulatory Compliance
This section provides you instructions on how to manage your tariffs, packages, listings and regulatory compliance in Homhero.
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Channel Management
This section gives you instructions on how to connect up and manage an OTA connection in Homhero.
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Cleaning Administration and Cleaning Portal
This Knowledge base gives you articles on the cleaning administration and how to manage the cleaning portal.
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Maintenance Management
Learn how to manage your contractors, staff and those who use the maintenance app and maintenance administration within Homhero.
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Owner Management and Owners Portal
Learn how to manage the owners portal, settings and managing the relationship with the owners of your listings.
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Guest Portal
Learn how to manage your guest portal. From online checkin, online payments and how to manage the portal from your admin section.
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Market Place
Market Place in Homhero is a space for our third party integrations to be connected and managed.
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Third Party Integrations
Common questions about how to integrate third party integrations with Homhero.
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Staff Access, Permissions & Staff Portal
This section will teach you how to create and manage users of the Homhero system.
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Your Homhero Settings
Learn how the various settings within Homhero can change how the system performs to cater to your business.
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Your Website
This knowledge base gives you everything you need to know to manage your Homhero website plugin.
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Zendesk
We use Zendesk to manage our Knowledge Base Articles, Feature Requests and Support Tickets for the Homhero system.
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Training Videos
Homhero Training Videos – Getting Started & Advanced Guides
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Webinars
If you’re a property manager looking to simplify your processes, grow your portfolio, and become a Holiday Owner Manager HERO, you're in the right place.