You can locate your Gaps Report in HOMHERO under the Reports tab in your HOMHERO Menu.
Often your listings will have minimum night restrictions applied. This can result in gaps between bookings that are less nights than the minimum night ruleset you have applied to your availability.
For example, it may be a 7 night minimum booking over this peak period, but now you have a 4 night gap between bookings. These four nights are now not bookable.
The new Gaps Report will list all of the unbookable gaps for your properties and give you actionable items to remove these restrictions without compromising the pricing needed to accept that booking.
HOMHERO will identify these gaps and allow you to select and approve the change to the minimum nights, opening those dates back up for bookings.
HOMHERO will also suggest a new nightly rate which will maintain the same booking value as a booking made on the original length of stay.
There is also a checkbox to the left of the suggested gaps which will allow you to update them all in bulk. See below:
The Gaps Report will also report on reversible gaps which are spots where you have actioned a gap, however a booking cancels opening up dates again and removing the gap altogether.
Naturally you would want to correct the pricing and minimum nights changed by the original gaps process. So HOMHERO will also provide the reversible gap to bring it back to normal again.
Settings/General Tab/Daily Reports/Gaps Report Notifications
You can assign a daily email to receive a Gaps Report Notifications. It is useful to see what available gaps you have available, you can use this report to know which dates you can lower your minimum nights to achieve a booking.
1. Click the tick box to turn on the gaps report
2. Enter the number of Min Night Gaps i.e. 2 will only show gaps of 2 nights or more
3. Enter the email addresses of who the report should be sent to, you can enter multiple email addresses by separating them with a comma.