This article will provide step-by-step instructions on how to create and configure a promotional code within Homhero. Promo codes can be applied either during the booking process on your website or when manually creating a direct booking within the Homhero App. Unfortunately, you cannot add a promo code to an existing booking in Homhero.
How to add a Promotional Code
- Click Booking Engine and then click Special Rates from the Homhero side menu
- Click the Promotional Codes tab
- Click Add
- Ensure the toggle is Active
- Enter a Promo Name
- Enter a Promo Code. Promo codes can only include letters and numbers. Special characters such as @, #, $ are not allowed. This validation ensures the code is properly formatted and valid.
- Enter the Min Nights of a reservation that this promotion will be available for
- If the promotion is based on the guest receiving free nights on their reservation enter the number of Free Nights here, if the promotion is not for free nights please leave this on zero. If you're using free nights, please skip steps 10 and 11.
- Click the days of the week that the scale is applicable for
- If the promotion is based on a specific Discount Amount enter this amount here
- Click the drop-down arrow and select the Discount Type:
% Percent i.e. 10 percent off discount
Fixed Discount Per Night i.e. $10 off per night
Fixed Discount Per Stay i.e. $10 off per reservation
Fixed Price Per Night i.e. $10 per night
Fixed Price Per Stay i.e. $10 per reservation - Enter a Use Limit which is how many times the promotional code can be used - to make the promo unlimited, leave blank
- Tick the checkbox called Exclusive if the promotion is not to be used with other specials
- Use the calendar icon to select a date of when the Promo Begins or if the guest can stay for any date period leave blank.
- Use the calendar icon to select a date of when the Promo Ends or if the guest can stay up until any date period leave blank.
TIP: If the promo begins on the 01/12/19 and the promo end on 31/01/20, this means the promotion only applies for reservations which are staying during this period. - Use the calendar icon to select a date of when the promotional code is Valid to use From or leave blank if the promotion code starts straight away
- Use the clock icon to select a Start Time for when the promotional code applies
- Use the calendar icon to select a date of when the promotional code is Valid to use Until or leave blank if the promotion code doesn't expire
- Use the clock icon to select an End Time of when the promotional code expires
TIP: If the date of the promo is valid to use from 01/08/19 and the promo is valid to use until 31/10/19, this means the promotion can only be used for reservations made during this period. - Click the drop-down arrow to select which type of listings apply, if the promotion applies to all types of listings leave this blank
- Click the drop-down arrow to select which seasons apply, if the promotion applies to all seasons leave this blank
- Click Set to select which listings can be used for this promotion or leave blank to apply to all listings.
- Click the OTA Options tab
- Click the toggle to make the scale Active on your Website
- Click the toggle to make the scale Active for your Direct reservations
- Promotional Codes are not supported on Airbnb
- Promotional Codes are not supported on Vrbo
- Promotional Codes are not supported on Booking.com
- Promotional Codes are not supported on Staymakers
- Promotional Codes are not supported on Marriott
- Click Save
Promo Code Limitations
When using a promo code to generate quotes, the results will be limited to the first 50 listings in alphabetical order, even if there are more results. This limitation helps to prevent extended processing times due to the additional calculations required.