1. Click Reservations from the side bar and click List
2. Tick the check boxes on all reservations you're wanting to send correspondence to
3. Click the Communicate button
4. Click the drop-down to Choose a Schedule
or
5. Click the drop-down to Choose a Template
6. The Send Email toggle will default to on, turn this off if you don't want to send a bulk email
7. The Subject line of the email is prefilled from the schedule or template, or if you're not using either type the subject here
8. In the white box is the text of the email, type the text in here if you're not using a schedule or template
9. Click the toggle to Send SMS to send an SMS to the guest
10. In the grey box is the text of the SMS, type the text in here
11. Click Send