These are your cleaning settings for your Cleaners Online Portals. These are global settings for all your cleaners. The only mandatory field is Days in Advance/ Past Show Cleans. Every other settings is an option if you wish to allow your cleaners access to this information.
1. Click Settings from your HomHero sidebar
2. Ensure you're on the General Settings tab
3. Click the Cleaning tab
4. Enter the number of Days in Advance/Past Show Cleans, this will be how many days in advance cleans will show on the cleaning app and how many days in the past the cleaning history will display in the app. Maximum days in advance is 60.
5. Click the toggle to Show Cleans Not Required if you wish for cleaner to see any cleans that are not required. eg Owner is cleaning after their stay, therefore a clean is not required by the cleaning team.
6. Generate Cleaning Charge on Owner Account - this toggle is redundant - developers will be removing this toggle
7. Click the toggle to Show area notes in the cleaning app - area notes are found under Property Management > Notes > Area Notes
8. Click the toggle to Show guests name.
9. Click the toggle to Show Booking Source
10. Click the toggle to Autocomplete Back to Back Inspections - if you have an arrival inspection the same day as a departure clean, once the departure clean is marked as completed, the arrival inspection for that same property will also be marked as completed.
11. Click the toggle to Allow to Contact Guests - this will show a Contact guest button which will allow your cleaner to send an email to the guest
The following options are for your App Notifications. An email & SMS will be sent to your cleaners.
12. Click the toggle to send New Booking notifications to the cleaners
13. Click the toggle to only send new booking notifications for confirmed bookings only
14. Click the toggle to send Cancelled Booking notifications to the cleaners
15. Click the toggle to only send notifications for confirmed cancelled bookings only
16. Click the toggle to send Dates modified to the cleaners
17. Click the toggle to only send notifications for confirmed modified dates only
18. Click the toggle to send Property Changes to the cleaners
19.Click the toggle to only send notifications for confirmed property changes only
20. Click Save