How to upload Listing Images

In Homhero, you have two options for uploading images to your listing. You can either upload images individually for a single listing or upload multiple images for several listings in bulk for a faster and more efficient process. Both methods allow you to showcase your property with high-quality visuals, helping to attract potential guests. Once uploaded, you can arrange the images in your preferred order to highlight key features of your listing.
 
Useful Information

• The minimum size requirements for an image is 1920 X 1080
• Images must be JPG or PNG
• There is no size limit to images
• There is no limit to the amount of images per listing in Homhero, however the OTA's do have maximum photo limits. Airbnb = 100, Booking.com = 45, Vrbo = 50.
• It is recommended to focus on quality over quantity, aiming for 20-30 high-quality images to showcase your property effectively.
• To reorder your images, click + drag + drop
• To delete an image, right click on the image and choose the delete button
• OTA's don't support watermarked images, however we can overlay the watermark onto website listings only
• Any changes made to your image setup will push an update to your OTA's. If the images do not update automatically, please reach out to Homhero Support

Option 1: Via the Listing Settings (Individual Listings)
This option is useful for editing current images, or uploading images for a single listing.

1. Head to Booking Engine -> Listings from the Homhero side menu
2. Double click to open the listing.
3. Click on the Images tab within the listing pop up.
   
   
   
   
4. Use the Add Images button to select your images and upload in bulk into Homhero.
5. Click Save.

Option 2: Via the Listing Image Manager (in bulk)
This option is ideal for uploading images for multiple properties during the initial setup phase of a Homhero transition. It can also be used after your properties have been onboarded.

1. Head over to Booking Engine > Listings from the Homhero side menu.
2. Click on the Manage dropdown menu within the Listings page.
3. Select Images.
   
   
   
   
4. Click on the listing name on the left hand side menu. Use the Add Image button or drag and drop your images from your computer into the open space.
   
   

Image Upload Errors
On occasions, you may upload an image that has the wrong extension e.g. HEIC and therefore it fails to upload correctly. Example below:



This is the result of a known issue with iPhones where the phone attempts to save as jpeg, but keeps the file extension as HEIC.

If HEIC images fail to upload this way, simply rename the extension to .jpg and it will work.