How to create a Custom Merge Field (Custom Field)

Homhero gives you the option to create additional Custom Merge fields if needed. You can set them up to apply either to a single property (area) or across all properties (global). Below, you'll find instructions for both methods.

How to create an Area Custom Merge Field
Please follow the steps below to create a custom merge field for a specific area only:

1. Click Property Management from the Homhero side menu.
2. Select the Areas (Room/Houses) tab.
3. Edit the area you would like to create the merge field by using the pencil icon.
4. Select the Custom Fields Tab.
5. Use the +Add button to create a new one. You will see that Homhero will add a blank line to the list down below.
6. Click once on this blank line under the Name column, enter the name of the merge field.
7. Click in the green pencil to enter the text value.
   
   
   
   
8. Save the text value.
9. Make sure you Save again to close it.
   
   

The merge field is now created, you can head to your Schedule/Template messages and insert your new Area Custom Merge Field into a template ready for use. Please see an example below of an Area Custom Merge Field used for WIFI for a specific area only and how this appears in the email to the guest.

How to create a Global Custom Merge Field
Please follow the steps below to create a custom merge field with the same value for all your properties:

1. Click Property Management from the Homhero side menu.
2. Select the Properties tab.
3. Edit the property you have listed below using the pencil icon.
4. Select the Custom Fields Tab
5. Use the +Add button to create a new one, you will see that Homhero will add a blank line to the list down below.
6. Click once on this blank line under the Name column, enter the name of the merge field.
7. Click in the green pencil to enter the text value.
   
   
   
   
8. Save the text value.
9. Make sure you Save again to close it.
   
   

The merge field is now created, you can head to your Schedule/Template messages and insert your new Global Custom Merge field into a template ready for use. Please see an example below of a Global Custom Merge Field used for linen and how this appears in the email to the guest.