How to add an Owner Booking

Claire Guerin
Claire Guerin
  • Updated

This article will explain how to add an Owner Booking via the Create button and the Reservations Chart.

Owner bookings are usually created when Owners have decided to stay at their own Property. They can also be used for Owner Guest bookings or adding free Guest Bookings where no charge is applicable.

 

Add using CREATE button

Click the (+) Create > Owner Booking button at the top of your Homhero screen and follow the below steps:

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  1. Owner - Enter the Owners name
  2. Property - The Owners Property should auto-fill. Alternatively you can select the Property first which will populate the Owners name
  3. Owner will Clean - Turn this toggle on if the owner is cleaning their own property. Leave off if you would like the property manager to clean this Property
  4. Check In - Enter the arrival date
  5. Check Out - Enter the departure date
  6. Nights - Enter the amount of Nights
  7. Adults - Enter the amount of Adults
  8. Children - Enter the amount of Children
  9. Send Email (Owner) - Turn this toggle on if you would like to send a notification of this booking to the Owner

    mceclip3.png

    Add Owner Booking

  10. Booking for - Select Owner
  11. Comments (for the Owner/Owner Guest) - Enter any Comments that you would like to send to the Owner
  12. Notes (Internal only) - Enter any internal notes for staff to view on the booking
  13. Submit Booking - Click Submit Booking to complete the Owner Booking

    mceclip2.png

    Add Owner Guest Booking

  14. Booking for - Select Owner Guest
  15. Search Contacts - Enter Guest details to search for an Owner Guest that has stayed before
    Note: Complete the following fields if the Owner Guest hasn't stayed before
  16. First Name - Enter the First Name (this is a mandatory field)
  17. Last Name - Enter the Last Name (this is a mandatory field)
  18. Email - Enter the Email (this is a mandatory field)
  19. Mobile - Enter the Mobile (this is a mandatory field)
  20. Address - Enter the Address
  21. Suburb - Enter the Suburb
  22. State - Enter the State
  23. Postcode - Enter the Postcode
  24. Country - Enter the Country
  25. Comments (for the Owner/Owner Guest) - Enter any Comments that you would like to send to the Owner Guest
  26. Notes (Internal only) - Enter any internal notes for staff to view on the booking
  27. Submit Booking - Click Submit Booking to complete the Owner Guest Booking

    mceclip4.png

Add via Reservations Chart

Owner bookings can now be created directly from the reservations chart. 

In the main menu click Reservations List > Click & Drag along the dates to book > select Owner Booking and follow the below steps:

OB_feature.png

  1. Owner - Enter the Owners name
  2. Property - The Owners Property should auto-fill. Alternatively you can select the Property first which will populate the Owners name
  3. Owner will Clean - Turn this toggle on if the owner is cleaning their own property. Leave off if you would like the property manager to clean this Property
  4. Check In - Enter the arrival date
  5. Check Out - Enter the departure date
  6. Nights - Enter the amount of Nights
  7. Adults - Enter the amount of Adults
  8. Children - Enter the amount of Children
  9. Send Email (Owner) - Turn this toggle on if you would like to send a notification of this booking to the Owner

    mceclip3.png

    Add Owner Booking

  10. Booking for - Select Owner
  11. Comments (for the Owner/Owner Guest) - Enter any Comments that you would like to send to the Owner
  12. Notes (Internal only) - Enter any internal notes for staff to view on the booking
  13. Submit Booking - Click Submit Booking to complete the Owner Booking

    mceclip2.png

    Add Owner Guest Booking

  14. Booking for - Select Owner Guest
  15. Search Contacts - Enter Guest details to search for an Owner Guest that has stayed before
    Note: Complete the following fields if the Owner Guest hasn't stayed before
  16. First Name - Enter the First Name (this is a mandatory field)
  17. Last Name - Enter the Last Name (this is a mandatory field)
  18. Email - Enter the Email (this is a mandatory field)
  19. Mobile - Enter the Mobile (this is a mandatory field)
  20. Address - Enter the Address
  21. Suburb - Enter the Suburb
  22. State - Enter the State
  23. Postcode - Enter the Postcode
  24. Country - Enter the Country
  25. Comments (for the Owner/Owner Guest) - Enter any Comments that you would like to send to the Owner Guest
  26. Notes (Internal only) - Enter any internal notes for staff to view on the booking
  27. Submit Booking - Click Submit Booking to complete the Owner Guest Booking

    mceclip4.png