The Monthly Occupancy Chart shows your occupancy on a month-by-month basis, focusing on the current and previous months. It highlights the percentage of available nights that were booked in each month, giving you a clear view of recent performance.
How the percentage is worked out
Occupancy % = (Booked nights ÷ Available nights) × 100.
What counts as “booked nights”
Any night that has a reservation in it, even if the booking:
- Starts before the month and ends during it, or
- Starts during the month and ends after it
Only the nights that fall within that specific month are counted.
Both guest stays and owner/maintenance stays can be included, depending on type.
What counts as “available nights”
For past months:
- The system uses the actual number of nights the properties were active during that month.
For the current month, it counts:
- Nights that have already passed where properties were active, plus
- The remaining days in the month multiplied by the number of properties that are currently active.
What types of stays are included
Guest bookings:
- Arrived, Departed, Confirmed, Unconfirmed
- Must be real guest stays (not child bookings or zero-accommodation records)
Owner or internal use:
- Owner stays and Maintenance
- Counted separately from guest occupancy
Viewing the Monthly Occupancy Chart in Detail
You can view this chart in more detail as per the following steps:
- Click the Expand button from the Monthly Occupancy Chart on your Dashboard.
- On the 'Full View' Monthly Occupancy Chart screen, you can select specific dates by clicking the calendar icons next to the Start Date and End Date. By default, the chart displays a 7-day forecast starting from today.
- You can adjust the date range of the monhtly forecast using the buttons below to shift the forecast period:
- 1 Month – Move the forecast 1 month backward from today.
+ 1 Month – Move the forecast 1 month forward from today.
- 1 Year – Move the forecast 1 year backward from today.
+ 1 Year – Move the forecast 1 year forward from today.
You are able to click these buttons multiple times if you are wanting to go back 1 month or forward 1 months for example.
- The left hand side of the chart shows the occupancy percentage.
- The bottom of the chart will display dates based on the dates you have selected as your Start Date and End Date.
- The colours on the chart represent the different types of bookings contributing to the occupancy percentage for each date, as follows:
Dark Green: Guest bookings
Light Green: Owner bookings