Operto FAQs

This article covers the most frequently asked questions about the Operto integration with Homhero.

What information is sent to Operto via Homhero?
Homhero sends Reservation and Property (Area) data to Breezeway. We have listed each field below that is sent via the API:

Property (Area)

• Area Name
• Listing ID

Reservation

• Reservation ID
• Check In (date and time)
• Check Out (date and time)
• Guest Name
• Guest Email
• Reservation Status (Operto can't push this back to Homhero)

What information is sent to Homhero via Operto?

• Lock ID

What information is currently not supported in the Homhero and Operto integration?

• Phone Number (We have a task in place to support this soon)
• Guest Count (We have a task in place to support this soon)
• Notes
• Bedding Configuration
• Created Time (timestamp of when the booking was made)