The only time that a 3rd Party sundry can be used in a guest booking is if the booking has departed. It needs be raised on the Extras tab ie Lost keys and you are paying the Locksmith directly. If you need to charge the guest for extra cleaning, you can either use a Third Party sundry if you are paying the cleaner direct, or you can use a General transfer type sundry if you want the funds to pay the same as your other cleaning fees. You will need to create this 3rd party creditor specificially for this use.
If you have any funds outstanding or funds in credit on the Accom tab, then the Rent and other owner paying sundries tab will not pay out to the Owner. This is why that you would only use a 3rd Party sundry on the Extras tab.
Step 1 - How to Create a 3rd Party Client Contact (Creditor)
Step 2 - How to Create a 3rd Party Sundry (Creditor)
When syncing a third party sundry in Homhero there should also be a Third Party Link showing in the table. The Account Type will need to be changed to Extras.
In Homhero:
1. Select Settings
2. Select Sundries. Alternatively, type Sundries into the search option area and select the resulting menu.
3. Select the Sync from RMS (please wait until you get the alert saying the SYNC is complete. This will appear on the right hand side of your whole screen in the green label).
4. As soon as the Sync is completed, refresh the section
5. Use the Search tool to find the Sundry - please note this can take up to 10 mins to be available in Homhero. Completing the step below can make this quicker but is not a necessary requirement.
6. Make sure the link under column Third Party Link is attached.
7. Change the Account Type to Extras
8. Save
Sync Third Party Clients in Contacts
This step is not necessary as it will happen automatically. However, if you complete this step prior to the one above, it does make the connection quicker.
1. Select Contacts from the Homhero side menu
2. Click the Third Party tab
3. Select Sync Third Party
4. Wait for the Notification on the right to show as successful (Green Tick)
5. Click the Refresh icon
6. The new Third Party Client should now be displaying in the list
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