General Transfers split into Agent Commission at EOM

RMS have recently made some changes and this has caused the General Transfer payout to split into three different transactions on the Bank Reconciliation payments tab.

1. General Transfer Payment

2. Agent Commission: RMS Book Now Button (AUS)

3. Agent Commission: HOMhero

The General Transfers amount pays out as normal to the General Account through the EFT however the amounts for 2 and 3 do not pay out.  To enable these funds to pay out the Bank account for your General Account need to be added.

• In the menu search type Online Bookings and select under Setup
• Select Channel Management

Under Channel Management you will see two Channels:

Select Homhero by double clicking on the line.  Around the middle of the screen you will see that there is a space to add your banking details.  You must add the bank details for your General Bank account which is where you want the funds to go to.  Complete:

• Name of the account
• Account number
• Bank code ie WBC
• BSB (make sure the BSB is set with a hyphen ie 000-000)
• Save and Exit

Once this is saved it doesn't go back to the window with the selection of Homhero or RMS you need to search in the menu again for Online Bookings and select Channel Management and select RMS Book Now Button by double clicking.

On the left you will see a menu - select Banking. You must add the bank details for your General Bank account which is where you want the funds to go to.

Complete:

• Name of the account
• Account number
• Bank code ie WBC
• BSB (make sure the BSB is set with a hyphen ie 000-000)
• Save and Exit