How to connect to Doinn

Homhero is excited to announce our game-changing integration with Doinn, the pioneering housekeeping platform. This collaboration marks a significant leap forward in our commitment to enhancing property management across Australia and New Zealand.

Doinn has the best scheduling tool in the market with workflows triggered by all the options you need, ensuring properties meet the highest standards of cleanliness and comfort with quality assurance tools.
Dispatch and optimize services to your team, third-party companies, or Doinn-vetted and digitized cleaning and linen providers.

Know your operational numbers with visual data charts and indicators as you have never seen before. Get real-time clock-in and clock-out hours, service alerts and reports, and enjoy their instant translation tools to improve communications with your team

We're thrilled about the opportunities this collaboration opens up and are eager to continue bringing innovative solutions to our users.

Click here to sign up for a free 14-day trial with Doinn.

Step 1 - Create Homhero API Key and Secret Password
Before importing your Homhero properties in Doinn, you will need to request a Private API Key and Secret Password from Homhero.

Send a support request to [e-mail] with the Subject: "Create Private API Key/Password". You will then be given a secure one time link with password that only lasts for 7 days and can only be used once.

How to add an API Key

Step 2 - Log in into your Doinn account and click Integrations

1. Log in to your Doinn account
2. Click the Integrations tab
3. Select Integration Centre > Homhero
4. Select Activate
   
   
   

Step 3 - Activate Homhero Integration 

1. Enter your Name
2. Enter API Key
3. Enter API Secret
4. Click Save
   
   

Step 4 - Import properties to Doinn

1. Select the properties whose reservations you want to sync with Doinn
2. Click Confirm
3. Would you like to automatically sync new properties? Select Yes or No
4. Click the Save button to activate the integration
   
   
   
   
   

   Each new property that you add in Homhero, will be added in Doinn, if you select “Yes, I want to synchronize” for the question "Would you like to automatically synchronize new properties?" (Recommended option) 

Step 5 - Homhero integration is now live
In a few minutes you will receive all Homhero reservations into Doinn.

Step 6 - Define the services to automate with correct price and duration
To generate the services required for your Homhero reservations, your properties need to be associated to the corresponding service catalogue.

1. Under Catalogues, select My catalogues
2. Click New Catalogue
   
   
   
   
3. Select the Catalogue Category you with to create. You can select from the following options:
   
   - Catering
   - Check-in/out
   - Cleaning
   - Cleaning+Laundry
   - Cleaning+Laundry+Supply (Consumables)
   - Delivery
   - Inspection
   - Laundry
   - Laundry+Inspection
   - Maintenance
   - Management
   - Supply (Consumables)
   
   
4. Price type - For example, If you select ''Cleaning'' you will have the following options:
   • Price per fixed price 
   • Price per hour
   • Price per number of bedrooms
   • Price per property
   • You can also define if the duration of cleaning is fixed per property or variable
   
   

Step 7 - Automate services with powerful Doinn scheduling tool

Finally, you are ready to create the scheduling automations based on recurrent dates or reservations from Homhero.

Doinn has the most complete scheduling automations in the market. At the moment it is possible to create services based on reservations length, reservations number of guests, distance from previous reservation, distance to next reservation. Moreover you can use tags such as “Clean Not Required” and decide complex combinations of services during the reservations itself.

That's it! Ready to simplify your property operations and boost your housekeeping productivity? Request now a discovery demo with Doinn team using this meeting link

• If you are looking for cleaning services, a Doinn agent will be happy to help. Please let us know what cleaning services you need here or send us an email to [e-mail] (currently only available in Melbourne)