Audit Logs – HOMHERO

Audit logs are much like API logs, except they record internal changes, rather than communications.

The following Audit Logs are available in Homhero:

Account Settings
Area
Bond
Booking Sources
Categories
Clean
Cleaning status
Contacts
Deals
Features
Last Minute Deal
Listing
Listing Rate
Maintenance status
Marketplace
OTA Global Settings
Packages
Portfolios
Profile modification
Promotions
Property
Rate changes
Registration
Regulatory Compliance
Reservation
Reviews (Created, Updated, Deleted, Host Review Submitted)
Seasons
Scanned Invoices
Schedules
Templates
User
And more

The primary use of audit logs is to investigate changes made in the Homhero system. The most common example of its use would be to see who made changes to a reservation.

Below is an example of a reservation that has been incorrectly modified, leaving the only way to balance the booking, to refund the guest:

By accessing the audit logs, we can see the time, date, and reason this booking has been overpaid:

The logs will also display the user which modified the booking.

On a more broad scale, the [Audit logs] listed in [Reports] operate site-wide, compiling the record for every change made in the website.

From here you can search for the changes specific users and admins make on a given day, including any automatic update the system has during that timeframe: