A Complete Guide to using Hompay

Eddie
Eddie
  • Updated



Hompay makes managing payments simple and secure, giving you full control over every transaction. Whether you’re adding a payment, taking a deposit, issuing a refund, or managing pre-authorisations, this guide will walk you through each feature step by step. Click on the links below to jump directly to the instructions you need. 

1. How to Add a Payment

Learn how to add a standard payment quickly and securely using Hompay. 

Learn how to add a payment

2. How to Add a Deposit

Take deposits from guests or clients before their booking is confirmed. This section explains how to add deposits using Hompay.

How to add a deposit

3. How to Add a Refund

Mistakes happen, and sometimes refunds are necessary. Here’s how to refund a payment directly via Homhero using Hompay.

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4. How to Add a Pre-Authorisation (Pre-Auth)

Pre-authorisations let you secure funds without immediately charging the client. This section covers how to add a pre-auth using Hompay.

Guide to adding a pre-authorisation

5. How to Capture a Pre-Auth

Once a pre-authorisation is approved, you can capture the payment to finalise the transaction. Follow these steps to complete the process using Hompay.

How to capture a pre-authorisation

6. How to Cancel a Pre-Auth

If a pre-authorisation is no longer needed, you can cancel it before capturing funds. This guide explains how to safely cancel pre-auths using Hompay.

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