Vrbo Commission GST Changes Effective 1 August 2025

From 1st of August 2025, Vrbo will no longer charge GST registered Australian or New Zealand short-term rental property managers GST on commissions for bookings made through the Vrbo platform. 

What is changing?
Homhero’s GST-registered customers now have the ability to add their GST ID directly in the Vrbo dashboard. Once this action is completed, any Vrbo bookings with travel dates from 1st August onwards (and invoiced in the following month) will no longer have GST applied to Vrbo’s commission.

This change means the commission rate will reduce from:

• 13.2% to 12% for Australian partners
• 13.8% to 12% for New Zealand partners

Vrbo Dashboard Instructions
If you’re a Homhero customer and registered for GST, be sure to log in to your Vrbo dashboard as soon as possible to add your GST ID. This action should ideally be completed ahead of time to ensure that you can maximise the benefits of this change from August 1st onwards.

To add your GST ID within the Vrbo system:

1. Log in to your Vrbo dashboard
2. Navigate to your Account Settings
3. Select Yes to confirm you are GST-registered
4. Enter your GST ID in the field provided
5. If you are non-GST registered, simply select No. In this case, no changes to your rate uplift in Homhero are required.  

Learn more about Vrbo’s GST Commissions changes

Homhero Updates
From 1st August, we suggest the following changes to be made via Homhero:

1. Add a new Vrbo Commission Sundry in RMS and se this to GST Free. 
   
   Create a Vrbo Commission Sundry in RMS
   
   
    
2. Once this is done, head to your Booking Source settings in Homhero. Firstly sync and link the new Vrbo Commission Sundry, then adjust the Commission % for Vrbo to 12%.  
   
   Homhero - Link Vrbo Commission Sundry
   
    
    
3. Finally, you will also need to adjust your Rate Uplift for Vrbo in Homhero to reflect the new changes. Please do not update your Vrbo rate uplift in Homhero until 1st August, when the new rates officially take effect.
   
   Recommended rate uplift adjustments are as follows:
   
   - For Australia, from 15.21% to 13.64%
   - For New Zealand, from 16.01% to 13.64%
   
   Update the Vrbo Rate Lift